Effective Date: July 2026

At LG Shopnest, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or shop on LG Shopnest, we may collect the following information:

Personal Information
Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
PIN Code
Company Name (if applicable)
GST Number (for business purchases)
Order Information
Products purchased
Order history
Payment status
Delivery details
Installation requests
Technical Information
IP Address
Browser type
Device information
Operating system
Website usage data
Cookies and analytics information
2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide installation and after-sales support.
Communicate order updates and delivery information.
Respond to customer inquiries and service requests.
Improve our website and shopping experience.
Prevent fraud and unauthorized transactions.
Comply with legal and regulatory requirements.
Send promotional offers, discounts, and product updates (only where permitted).
3. Payment Security

LG Shopnest does not store your debit card, credit card, UPI PIN, or internet banking credentials.

Payments are securely processed through trusted payment gateway providers using industry-standard encryption.

4. Cookies

Our website uses cookies to:

Remember your preferences.
Improve website performance.
Keep products in your shopping cart.
Analyze visitor behavior.
Provide a better shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers when necessary to:

Deliver your products.
Process payments.
Install products.
Provide warranty or service support.
Comply with legal obligations.

All such parties are expected to protect your information appropriately.

6. Data Security

We take appropriate technical and organizational measures to protect your information against:

Unauthorized access
Data loss
Misuse
Alteration
Disclosure

While no online system can guarantee absolute security, we continuously work to safeguard your information.

7. Product Reviews and User Content

If you submit reviews, ratings, photos, or comments on our website:

You grant LG Shopnest permission to display this content on the website and related marketing materials.
Please avoid posting confidential or sensitive personal information in public reviews.
8. Marketing Communications

With your permission, we may send:

New product updates
Special offers
Festival promotions
Discount coupons
Service reminders
Installation updates

You can unsubscribe from promotional communications at any time by following the unsubscribe instructions or contacting us.

9. Third-Party Services

Our website may include links or integrations with third-party services, such as:

Payment gateways
Shipping partners
Google Maps
Google Analytics
Meta (Facebook & Instagram)
WhatsApp

These services have their own privacy policies, and we encourage you to review them.

10. Children’s Privacy

Our website is not intended for children under the age of 18 years. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information, subject to legal or business requirements.
Withdraw consent for marketing communications.
Request details about how your information is used.

To exercise these rights, please contact our customer support team.

12. Data Retention

We retain your information only for as long as necessary to:

Process your orders.
Provide warranty and customer support.
Meet legal, tax, and accounting requirements.
Resolve disputes and enforce our policies.

When your information is no longer required, it will be securely deleted or anonymized.

13. Changes to This Privacy Policy

LG Shopnest may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised Effective Date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

LG Shopnest

📍 Address: Coimbatore, Tamil Nadu, India

📞 Phone:+91 99526 03110 ,+91 75400 52110

📧 Email: lgshonest@gmail.com

🌐 Website: www.lgshopnest.com

Our Commitment to Your Privacy

At LG Shopnest, your trust is our priority. We are committed to handling your personal information responsibly, protecting your privacy, and providing a secure and reliable shopping experience every time you visit our website or make a purchase.