DELIVERY & RETURN
LGSHOPNEST, we want to ensure that you’re completely satisfied with your purchase. If for any reason you’re not delighted with your order, we’ll gladly accept returns within 5 days of delivery.
Eligibility for Returns
To be eligible for a return, your item must:
– Be in its original packaging with all tags attached
– Be in the same condition as received
– Not have been worn, used, or altered
Return Procedure
1. Contact our customer service team via lgshopnest@gmail.com to initiate the return process.
2. Provide your order number, reason for return, and whether you’d like a refund or exchange.
3. Ship the item back to us at return address.
Refunds
– Refunds will be issued in the original payment method.
– Refunds will be processed within 10-12 business days of receiving the returned item.
Exchanges
– Exchanges are subject to availability.
– You’ll receive a store credit for the original purchase amount to use towards your new item.
Exceptions
– Certain items, such as after installation, are not eligible for returns.
– Shipping costs are non-refundable, unless the item was defective or sent in error.
Warranty
– We stand behind the quality of our products. If your item arrives damaged or defective, please contact us within 5 days by lgshopnest@gmail.com for a replacement or refund.